



Read by Tim Ferriss, Charlie Munger, Sam Altman and 22 others

Taking Control of the Customer Conversation
by Matthew Dixon, Brent Adamson · 2011 · 240 pages
Tommy Mello
Based on a study of thousands of sales representatives, this book identifies five distinct sales profiles and argues that the 'Challenger' is the most successful at selling complex business-to-business solutions. It provides a framework for sales professionals to teach customers new insights, tailor messages to specific buyer needs, and take control of the conversation rather than relying solely on relationship-building.
Published
2011
Pages
240
Language
en
ISBN
9781591844358
Audiobook Available